Privacy Policy

1. Information We Collect

We gather basic information to help us provide you with the best pet supplies and care advice. This may include your name, email address, phone number, and delivery address when you place an order or sign up for our helpful pet care newsletters. We also collect basic, non-identifying data on how visitors use our website to improve our helpful guides and shop layout.

2. How We Use Your Information

The information you share with us is used primarily to:

• Process and fulfill your orders for pet food, toys, and accessories safely.
• Send you timely updates about your purchases and delivery status.
• Provide friendly customer support and answer your pet care questions.
• Share our latest pet care tips, product recommendations, and store updates (only if you have opted in).

3. Data Security and Protection

We take the security of your personal details very seriously. PawHouse uses standard industry practices to protect your data from unauthorized access, loss, or misuse. We never sell your personal information to third-party marketing companies. We only share essential details with trusted logistics partners to ensure your pet supplies arrive safely at your door.

4. Your Privacy Rights

You always have the right to request access to the personal data we hold about you. If you need to update your details, correct an error, or request that we delete your information from our systems, you can reach out to our friendly team at any time. We are here to help and ensure you feel completely comfortable shopping with us.

5. Changes to This Policy

We may occasionally update this Privacy Policy to reflect new pet care services, improved store features, or updated requirements. We encourage you to review this page periodically. The current version was last updated in 2026.